United Services Automobile Association (USAA) is a financial services company that serves active U.S. military, veterans, and their families. The company offers insurance, banking, and investing services to its members. Thus, not everyone qualifies for USAA auto insurance but for those who do, the company typically offers great rates and outstanding claims service.
USAA has been in business since 1922. As of 2011, USAA has more than 8 million members. Once you qualify as a member for USAA, you are a member for life, even if you do not have an active policy.
Not For Everyone
USAA is a direct marketing insurer in that it does not employ agents in local offices. The company markets and sells its services over the phone, by mail, and via the USAA.com Web site. The company’s headquarters are in San Antonio, Texas.
In addition to auto insurance, the company also sells homeowners, renters, flood, valuable personal property, health, long-term care, recreational vehicle, umbrella, business, special event, and life insurance.
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Not a Corporation
USAA is also one of the few remaining mutual companies. As such, Wall Street does not dictate the company’s motives. Members typically receive a check back at the end of the company’s fiscal year for excess profits. The company is on strong financial footing and is an A.M. Best Rated Insurance Company. It has not struggled financially the way many other financial institutions have in the fallout from the collapse of the housing bubble and economic recession.
Highly Regarded Claims Services
USAA has received considerable industry recognition for its customer service. The company is atop the JD Power ratings for customer service for auto insurance and home insurance.
The company offers a variety of discounts including multi-policy, safe driver, good student, defensive driving class, driver training class, special active military discounts, and also accident forgiveness and flexible payment options.
Many Offices to Serve Members
In addition to its San Antonio headquarters, the company has a second large office in Phoenix, Arizona, and six other regional offices across the country. The company currently employs more than 22,000 people in its U.S. offices. USAA also has international offices in London, England and Frankfort, Germany.
Get The Lowest Rates
A USAA Insurance review of the company shows the many strengths of the insurer. But as previously stated, only select groups of people qualify for USAA. Check with the company to see if you are eligible to be a member.
So does USAA have cheaper auto insurance than what you are currently paying? Even if you are eligible to be a USAA member, compare the company’s rates to the leading insurers on our Web site and see if you can save even more. Just enter your zip code to get started.
